Getting Back on Track, But This Time – Even Stronger
It’s amazing to realize the influence you carry as a leader. The way things play out in the workplace is a mirror to your leadership. It’s even more interesting to know the power of your leadership infiltrates through the layers of hierarchy so much so that the culture that exists all points back to you.
So what do we do when sales have taken a dip and we can’t get our staff to jump on the bandwagon? We’ve done our homework and we’ve even brought on an external team to help get to the root of the problem. We’re ready to execute. The kicker is that our staff doesn’t seem to care one way or the other.
Sounds like somewhere along the way our workplace culture got bruised. What to do… what to do?
- Listen. Really listen
- Humble yourself. Chances are – they gave you some signs that they were disconnecting a while ago, so be genuine in your efforts
- Invite discussion. Control gripe sessions. I mean invite a constructive discussion
- Avoid interrupting
- Ask them for their opinion, ideas, or suggestions… and truly listen
- Invite them to be part of the solution (incentives are always a good idea, too)
- Share facts and data. Show them the information so they realize trust them
- Give credit where credit is due
- Accept blame for what it is (avoid displacing blame)
Transparency and authenticity go a long way. While it may seem intuitive to place blame on the manager(s) responsible or the employees who are part of the team, pointing fingers isn’t going to help matters. You are the leader. Get past this hump and you have the makings for an even stronger workplace culture~